top of page


Ramsay’s ‘Lucky Cat’ 20% Service Charge: What It Means for Tipping and Tronc
Gordon Ramsay’s 20% service charge sparked widespread debate. Is your hospitality business prepared? Explore the critical role of fair, compliant tronc systems in modern hospitality.
May 203 min read


Harrods Faces Landmark Legal Test Over £1 Cover Charge
Luxury department store Harrods is set to face a landmark employment tribunal this September, as 29 restaurant workers challenge the retailer’s use of a £1 per-head cover charge that is not distributed to staff.
Apr 233 min read


UK Hospitality Braces for Landmark Tribunal in “Ivy Test Case” on Fair Tip Distribution
A high‑profile employment tribunal involving the Ivy Brasserie Group is set to become the first major legal test of the UK’s new “fair and transparent” tipping rules.
Mar 123 min read


Tip Management: The New Rules Reshaping UK Hospitality in 2026
The UK hospitality sector is entering a new era, one where tip management is no longer a quiet operational detail but a regulated, scrutinised, and strategically important part of running a business.
Mar 123 min read


Case Study: How a Restaurant Chain Increased Staff Satisfaction via Better Tip Distribution
Discover how a UK restaurant chain improved staff satisfaction and retention with a fair, transparent tip system, reducing turnover and building trust with expert guidance
Oct 23, 20252 min read


Who can be a Troncmaster?
A troncmaster, should have a good understanding of payroll, tax regulations, and employment law.
Jun 20, 20244 min read
bottom of page
